St Albans Good Neighbour Scheme

A little help from your community.
Operated by local volunteers since 1980.

Need help? Call us on 01727 830 713

If you are a St Albans resident who is elderly, unwell, lonely, disabled, or facing a crisis and do not have family or a good neighbour, we may be able to help.

Good neighbour

Our Services

We may be able to provide help with all kinds of things, including

About the scheme

The St Albans Good Neighbour Scheme is run entirely by volunteers and has been in operation since 1980. Our phone line is manned between 9am and 1pm every day of the year. If you need our help, please call 01727 830 713 to speak to one of our duty officers.

If you'd like to learn more about the scheme, you can read about its history.

Our Volunteers

We always need volunteers to help with the following roles and activites:

Duty Officer

to use the telephone in your own home for one day per month to receive requests from clients and find suitable volunteers - training - given and we pay for the calls you make.

Regular Shopping

shop, pick up prescriptions or relieve carers for short periods.

Practical Help

heavier jobs around the home - moving furniture, minor repairs, decorating and gardening.


use your own car to take people to and from the shops, doctors, hospital etc. - we pay mileage costs towards expenses.


visit a lonely person on a regular basis.

Become a volunteer

To learn how you can become a volunteer, or to find out more about other ways you can help, please call us on 01727 830 713 between 9am and 1pm any day of the year.

Alternatively, you can submit your details by filling out our volunteer contact form

GDPR - Data Protection Privacy Notice

We take our data privacy responsibilities very seriously at St Albans Good Neighbour Scheme, and want you to understand and feel confident about how we protect and handle your personal data. If you would like to find out more you can read our Privacy Notice, or contact our Data Controller by email: